Delivery and Returns
Are you a Clubshop Customer? Please click here and view the Delivery & Returns tabs for specific information relating to your club shop.
Courier delivery to the UK is charged at £4.50. For international delivery prices, please select the relevant tab below, or alternatively email us for more information and we will advise you of the likely delivery times & charges prior to your purchase.
*Delivery times may vary depending on business seasons. Lead times will only commence once an order has been checked and authorised in writing (by hard copy, fax or email) by the customer. It is then classified as a confirmed order.
If you wish to return or exchange an item, you must notify us within 14 days of receipt, in line with the Consumer Contracts Regulations in force in the UK.
In a situation where Samurai Sportswear has failed to comply with the approved customer order instructions through either errors, omissions or the product is faulty, we will more than happily exchange the product within 7 days of delivery.
The standard warranty for garments manufactured by Samurai International is six months.
We do not accept and cannot process any returns without a returns number and accompanying documentation which will be provided after notification. Any items returned incorrectly will be subject to a reshipping and handling charge. To request a returns number please email firstname.lastname@example.org. Samurai does not bear the direct costs of returning goods as stated on our ordering notification. For your protection, we recommend that you use a recorded delivery or courier service with adequate insurance cover as Samurai cannot be held responsible for goods not received.